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Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Ricar
Level 7
‎07-08-2020 06:55 AM

I have not received my package and says it has already been delivered

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RokuDanny-R
Roku Employee
Roku Employee
‎07-08-2020 03:56 PM

Re: I have not received my package and says it has already been delivered

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@Ricar 

Thanks for the post.

For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee
‎07-08-2020 03:56 PM

Re: I have not received my package and says it has already been delivered

Jump to solution

@Ricar 

Thanks for the post.

For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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