Help

Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ricar
Level 7
‎07-08-2020 06:55 AM

I have not received my package and says it has already been delivered

Jump to solution
 
0 Kudos
Reply
1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee
‎07-08-2020 03:56 PM

Re: I have not received my package and says it has already been delivered

Jump to solution

@Ricar 

Thanks for the post.

For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
Reply
1 Reply
RokuDanny-R
Roku Employee
Roku Employee
‎07-08-2020 03:56 PM

Re: I have not received my package and says it has already been delivered

Jump to solution

@Ricar 

Thanks for the post.

For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
Reply