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Level 7

I dont have access to the Roku email they charged an authorized payment with

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An authorized payment was made bye roku/hulu and i forgot the email address to the account 

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Roku Employee
Roku Employee

Re: I dont have access to the Roku email they charged an authorized payment with

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@Dayjdzna 

Thanks for the post.

For more information about how to recover an email address on your Roku account visit our Support page here: How do I access my Roku account if I forgot my email address or password?

If you need further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: I dont have access to the Roku email they charged an authorized payment with

Jump to solution

@Dayjdzna 

Thanks for the post.

For more information about how to recover an email address on your Roku account visit our Support page here: How do I access my Roku account if I forgot my email address or password?

If you need further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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