Accounts, Billing, & Orders

[Felipe22x]

Hi, i from Brazil, the Roku express arrived on Monday, a activate my device via my account i didn't get the email with the code 3 months globoplay(it is a streaming platform here in brazil) the roku site promised the this promotion expires on 21/01/2021, so... How do i get the code???

[RokuDanny-R · Accepted solution]

@Felipe22x 

Thanks for the post.

Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny