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Big_Country
Level 7
‎05-26-2020 10:55 AM

I already pay a subscription fee to Bell Media for Crave, why is Roku charging me for this channel?

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RokuDanny-R
Roku Employee
Roku Employee
‎05-27-2020 01:09 PM

Re: I already pay a subscription fee to Bell Media for Crave, why is Roku charging me for this chann

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@Big_Country 

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee
‎05-27-2020 01:09 PM

Re: I already pay a subscription fee to Bell Media for Crave, why is Roku charging me for this chann

Jump to solution

@Big_Country 

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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