Re: I already have HBO Max cable provider... why is tiki charging me?
A premium channel that is not included in your cable tier but is invoiced as a separate item typically can only be viewed via that cable system. Your premium subscription generally does not carry over to other viewing systems.
If you want to view on multiple systems (cable/satellite, phone, computer, streamer) you normally have to subscribe directly with the channel on its web page.
Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.