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newralphended
Level 7

Hey, ROKU WHY are y'all so hard to reach? Why do y'all keeping shirking responsibility.

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I've been on You Tube, and on the ROKU forums on Facebook. I've seen all kinds of different phone numbers and one question always comes to me: WHY isn't the ONE Customer Service number that actually connects you to a human? The answer is now apparent: ROKU can't be bothered.

 

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RokuMary-F
Roku Employee
Roku Employee

Re: Hey, ROKU WHY are y'all so hard to reach? Why do y'all keeping shirking responsibility.

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Hi @newralphended,

Thanks for reaching out to the Roku community and we appreciate your patience regarding this issue.

I'd be happy to take a closer look to see how we can help.

Can you please provide us with more specific information about the issue you are experiencing?

With more information, we will be able to assist you further.

Regards,
Mary

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