Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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RokuDanny-R
Roku Employee
Roku Employee

Re: I Need Customer Support!

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@Crownedstare773

Thanks for the inquiry.

For account, billing or order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Leonardannette4
Level 7

Re: I Need Customer Support for charges!

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I want to cancel this I want the 64.99 put back into my account unauthorized purchase

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Leonardannette4
Level 7

Re: I Need Customer Support for charges!

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When will the 64.99 but put back  into my account for that unauthorized  purchase

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Shapoor1
Level 7

Re: I Need Customer Support for charges!

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I want to find out why am I charged 49.99 today from my account 

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Shapoor1
Level 7

Re: I Need Customer Support for charges!

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Please transfer the money to my account thanks 

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Shapoor1
Level 7

Re: I Need Customer Support!

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Hi today i was charge 49.99 from my account and I don't know why can you please transfer money back to my account my Name is shapoor Naseri

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RokuDanny-R
Roku Employee
Roku Employee

Re: I Need Customer Support!

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@Shapoor1

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

In addition, we would recommend creating a PIN for your Roku account to avoid any further unwanted purchases on your account. For more information about how to create a PIN, visit our Support page here: How do I create or update the PIN for my Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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5602
Level 7

Re: I Need Customer Support for charges!

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just want to turn on Roku pay for only one tv

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5602
Level 7

Re: I Need Customer Support for charges!

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just pay for both TV 

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5602
Level 7

Re: I Need Customer Support!

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need to put in a new account number

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