Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Mckinneyboy66
Level 7

Hulu billing through Roku?

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hulu charging my payment method thru roku. I did NOT order HULU.! Had to remove my payment method. Hopefully it won't charge me again next month. As there seems to be no option for refund.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Hulu billing through Roku?

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@Mckinneyboy66 

Thanks for the post.

We would recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see a list of current subscriptions that you are being billed for.

For further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Hulu billing through Roku?

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@Mckinneyboy66 

Thanks for the post.

We would recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see a list of current subscriptions that you are being billed for.

For further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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