Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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RokuMary-F
Roku Employee
Roku Employee

Re: Hulu Charges?

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Hi @GodPanda4997,

Thanks for your inquiry regarding your Roku for Hulu charge.

If you are being charged for a service you do not recognize, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

Thanks,

Mary

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janicephilon
Level 7

Re: Hulu Charges?

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I'm being charge off my debit card for nothing i want all my money back on my debit card i didn't order roku for hulu llc i want it cancel and i want my money back everg payment that was taking out of my card

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RokuMary-F
Roku Employee
Roku Employee

Re: Hulu Charges?

Jump to solution

Hi @janicephilon,

Thanks for reaching out regarding the billing inquiry for Hulu.

If you are being charged for a service you do not recognize, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

Thanks,

Mary

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sshackelf920
Level 7

Re: Hulu Charges?

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I have monthly charges from Roku for Hulu, yet when I try to watch Hulu, I'm asked to reactivate my Hulu account.  How do I watch the Hulu for Roku that I'm being charged for?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Hulu Charges?

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@sshackelf920

Thanks for the inquiry.

Have you made sure to log into the Hulu channel with your account credentials?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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