Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Kfuson
Level 7

Hulu Accounts

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My hulu account couldn't renew because of card I had on file I went on roku site and updated my card how long does it take to get my hulu back it's been two days I went on hulu and tried to enter it manually and it says I don't have enough service or something that I can't do it so how long do I have to wait

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boogernose
Level 18

Re: Accounts

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You should contact Hulu directly https://help.hulu.com/s/?language=en_US

It is the weekend during a pandemic so patience becomes a necessary virtue.

---A problem clearly stated is a problem half solved---.

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boogernose
Level 18

Re: Accounts

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You should contact Hulu directly https://help.hulu.com/s/?language=en_US

It is the weekend during a pandemic so patience becomes a necessary virtue.

---A problem clearly stated is a problem half solved---.

View solution in original post

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Manykeys239
Level 7

Hulu Billing

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When I checked my Hulu account it said my bill was due on 11/09/2020! But you decide to deduct it on 10.09/2020 causing me to be overdrawn at the bank! When I get paid now it is costing me $170.00 that I do not have to waist!! Then on top of that, I will be billed now $120 next month screwing me even more. So I want someone to fix my problem fast!!!!

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RokuDanny-R
Roku Employee
Roku Employee

Re: Hulu Billing

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@Manykeys239 

Thanks for the post.

For billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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