Accounts, Billing, & Orders

[Kfuson]

My hulu account couldn't renew because of card I had on file I went on roku site and updated my card how long does it take to get my hulu back it's been two days I went on hulu and tried to enter it manually and it says I don't have enough service or something that I can't do it so how long do I have to wait

[boogernose · Accepted solution]

You should contact Hulu directly https://help.hulu.com/s/?language=en_US

It is the weekend during a pandemic so patience becomes a necessary virtue.

[Manykeys239]

When I checked my Hulu account it said my bill was due on 11/09/2020! But you decide to deduct it on 10.09/2020 causing me to be overdrawn at the bank! When I get paid now it is costing me $170.00 that I do not have to waist!! Then on top of that, I will be billed now $120 next month screwing me even more. So I want someone to fix my problem fast!!!!

[RokuDanny-R]

@Manykeys239 

Thanks for the post.

For billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny