Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Hulu Account Question

I've got Hulu that I apparently subscribe to through my Roku. I'm trying to update my subscription to add Disney+ and ESPN for a better price through Hulu. BUT my Hulu account shows I'm billed through Roku, and when I log into my Roku account online, it does not show that subscription. Suggestions?

0 Kudos
1 Reply
Level 18

Re: Hulu Account Question

From the Roku home screen: Settings > System > About
Does the account name shown (i.e. email address) agree with the email address you use to log into your Roku account?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos