Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Hulu Account Question

I've got Hulu that I apparently subscribe to through my Roku. I'm trying to update my subscription to add Disney+ and ESPN for a better price through Hulu. BUT my Hulu account shows I'm billed through Roku, and when I log into my Roku account online, it does not show that subscription. Suggestions?

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Community Streaming Expert

Re: Hulu Account Question

From the Roku home screen: Settings > System > About
Does the account name shown (i.e. email address) agree with the email address you use to log into your Roku account?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

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