How to speak to actual person to cancel and refund fraud charges.
How do I get this Roku channel 27.00 a month to stop taking money from my account. I don’t have a Roku and I did not give permission for anyone to keep charging my card. How are people getting away with this. Taking your money and giving no option to speak to someone to cancel, report fraud, or refund my money. Any suggestions
Do you currently have any subscriptions on your Roku account? Did you sign up for a free trial subscription previously? We highly recommend reviewing the terms for any trial, prior to signing up. We would recommend logging into your Roku account online at my.roku.com and clicking Manage Your Subscriptions to see any subscriptions that you may be billed through Roku Pay.
If you need further assistance with account or billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
If this is regards to a Roku account charge, you can contact our Support team through the link I provided in my previous post. If this is in regards to fraud charges, you will need to contact your card provider for further assistance.