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xencoder
Level 7

How to contact Roku for faulty device

I called the phone number, no one is taking calls so I need to know how to resolve this issue:  I had a roku and roku sent me an email that it was going to stop working soon and I needed to replace it, I got the roku express plus that was listed in the offer in June 2020. This piece of equipment has been nothing but a problem, it locks up, it is extremely slow to load and occasionally just restarts. I would like to know how to replace this obviously faulty piece of equipment.

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renojim
Community Streaming Expert

Re: How to contact Roku

Warranty issues: 

https://support.roku.com/article/208757058-Step-by-step-instructions-for-returns-and-warranty-replac...

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