Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Carolyn-Marie
Level 8

How to change from Monthly payment to Yearly payment... HELP

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RokuDanny-R
Roku Employee
Roku Employee

Re: How to change from Monthly payment to Yearly payment... HELP

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@Carolyn-Marie 

Thanks for the post.

Can you please clarify what channel you are wanting to change monthly to yearly? 

Most of time you will need to contact the channel provider to change your subscription. For more information about a channel's subscription plans, you'll want to contact the channel's support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuMary-F
Roku Employee
Roku Employee

Re: How to change from Monthly payment to Yearly payment... HELP

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Hi @donnaramsdell22,

Thanks for posting in the Roku Community!

For account, billing, or order-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

Please let us know if there's anything else we can help you with.

Many thanks,
Mary

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RokuDanny-R
Roku Employee
Roku Employee

Re: How to change from Monthly payment to Yearly payment... HELP

Jump to solution

@Carolyn-Marie 

Thanks for the post.

Can you please clarify what channel you are wanting to change monthly to yearly? 

Most of time you will need to contact the channel provider to change your subscription. For more information about a channel's subscription plans, you'll want to contact the channel's support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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donnaramsdell22
Level 7

Re: How to change from Monthly payment to Yearly payment... HELP

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roku britbox

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donnaramsdell22
Level 7

Re: How to change from Monthly payment to Yearly payment... HELP

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how do i contact roku  then

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RokuMary-F
Roku Employee
Roku Employee

Re: How to change from Monthly payment to Yearly payment... HELP

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Hi @donnaramsdell22,

Thanks for posting in the Roku Community!

For account, billing, or order-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

Please let us know if there's anything else we can help you with.

Many thanks,
Mary

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