Accounts, Billing, & Orders

[Chanel10997]

How to cancel my showtimes subscription from a Roku account that it’s not mine!?

[RokuKariza-D]

Hi @Chanel10997

Thanks for the post.

You can try cancelling your Showtime subscription directly on your TV screen. To do this, you can follow the steps below:

1. Press the Home button on your Roku remote.
2. Highlight the channel you wish to cancel using the directional pad in the center of your Roku remote.
3. Press the Star button on your remote to open the options menu.
4. Select Manage subscription to view the renewal date and access additional options.
5. To unsubscribe, select Cancel subscription. A message will appear confirming the duration of continued access, content, and services.
6. When prompted, select Cancel subscription. Roku will display a message confirming cancellation and your last day of access.
7. Select Done.

I hope this helps!

All the best,
Kariza

[Chanel10997]

Im not leaving there and the owner doesn't want to canceled it!

[atc98092]

If you are using someone else's subscription on your Roku, and you don't want to use it any longer, simply uninstall the channel, then reboot your Roku. The channel will be gone, and even if you add it back the user information will not be there and you'd have to log in again with proper user credentials.