Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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kenval
Level 7

Re: How to Cancel a subscription

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How do I cancel stacktv account?

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atc98092
Level 21

Re: How to Cancel a subscription

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@kenval wrote:

How do I cancel stacktv account?


If your subscription is through Roku, it can be managed on your user account on the Roku web site: https://my.roku.com

If your subscription is through any other method, you have to unsubscribe via the same method. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Hammonds42
Level 7

Re: How to Cancel a subscription

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I need to cancel my espn+ and get my money back

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atc98092
Level 21

Re: How to Cancel a subscription

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@Hammonds42 wrote:

I need to cancel my espn+ and get my money back


See the reply above your post. If you didn't subscribe directly through Roku, you have to unsubscribe using the same way you originally subscribed. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Maryelam
Level 7

Re: How to Cancel a subscription

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Thank you for helping me yust didnt know how thank you

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Maryelam
Level 7

Re: How to Cancel a subscription

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Thanks cancel everything i live on a budge and yes got hacked to.

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strolldoris
Level 7

i want to end hbo

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atc98092
Level 21

Re: end hbo

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@strolldoris wrote:

i want to end hbo


If you subscribed to HBO through Roku, you can manage your subscription on your Roku user account page: https//my.roku.com. If you did not subscribe through Roku, you have to contact where you did subscribe. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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dkennedyd
Level 7

Re: Cancelled Subscription during FREE trail. How do I get reimbursed for fee?

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I didnt purchase BET. I want to reimbursed $10.79.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Cancelled Subscription during FREE trail. How do I get reimbursed for fee?

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@dkennedyd 

Thanks for the post.

Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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