Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

How long will it take to receive my order?

I ordered on March 21, 2020 and due to the coronavirus, I can't get in touch with the customer service now. If it takes too long for the order to be shipped, how do I cancel my order? I don't see any options to for cancelling order and the customer services are not answering.

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