Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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LadyBugg
Level 7

How do i change my billing information for disney plus on ROKU

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How do i change my billing information for Disney plus

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RokuDanny-R
Roku Employee
Roku Employee

Re: How do i change my billing information for disney plus on ROKU

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@LadyBugg 

Thanks for the inquiry.

If you are paying for Disney+ through your Roku account, you visit my.roku.com/account and log into your account to manage your subscriptions.

For more information about managing your subscription on your Roku account, visit our Support page here: How do I manage or cancel a Roku-billed subscription?

If you are subscribed to Disney+ directly, you will need to reach out to Disney+ support to change your account information.

You can reach them here: https://help.disneyplus.com/csp


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: How do i change my billing information for disney plus on ROKU

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@LadyBugg 

Thanks for the inquiry.

If you are paying for Disney+ through your Roku account, you visit my.roku.com/account and log into your account to manage your subscriptions.

For more information about managing your subscription on your Roku account, visit our Support page here: How do I manage or cancel a Roku-billed subscription?

If you are subscribed to Disney+ directly, you will need to reach out to Disney+ support to change your account information.

You can reach them here: https://help.disneyplus.com/csp


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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HDMIGuy
Level 10

Re: How do i change my billing information for disney plus on ROKU

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How do I turn off auto renewal on Disney Plus subscription purchased through Roku without cancelling the subscription?

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RokuDanny-R
Roku Employee
Roku Employee

Re: How do i change my billing information for disney plus on ROKU

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@HDMIGuy 

Thanks for the inquiry.

If you need assistance with managing your subscriptions, you can take a look at our Support page here: How do I manage or cancel a Roku-billed subscription?

In the event you need further assistance with your account or billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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