Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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cfreema7
Level 7

How do I prevent viewing charges for movies

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How can I lock my account so people can't charge movies while I'm away?

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2 Solutions

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andyross
Level 16

Re: How do I prevent viewing charges for movies

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Set a purchase PIN.

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: How do I prevent viewing charges for movies

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@cfreema7 

Thanks for the post.

To add onto what @andyross mentioned, you can find more information about adding a Roku PIN on our Support page here: How do I create or update the PIN for my Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator

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2 Replies
andyross
Level 16

Re: How do I prevent viewing charges for movies

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Set a purchase PIN.

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: How do I prevent viewing charges for movies

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@cfreema7 

Thanks for the post.

To add onto what @andyross mentioned, you can find more information about adding a Roku PIN on our Support page here: How do I create or update the PIN for my Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post