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Esmo1021
Level 7

How do I get games/apps back?

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I previously had several games that I paid for, however all of my channels accidentally got deleted. Am I able to reinstall these games without paying for them again?

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RokuDanny-R
Roku Employee
Roku Employee

Re: How do I get games/apps back?

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@Esmo1021 

Thanks for the inquiry.

If the game was a pay on install and you have removed them, you should not charged again as it is part of your account. You would only be charged again if you were refunded for that game for any reason.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: How do I get games/apps back?

Jump to solution

@Esmo1021 

Thanks for the inquiry.

If the game was a pay on install and you have removed them, you should not charged again as it is part of your account. You would only be charged again if you were refunded for that game for any reason.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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