Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
deannaschrock
Newbie
‎08-20-2022 03:31 PM

How do I get a refund for AMC

Trying to navigate the roku support website has been very confusing. I tried reaching out to AMC plus directly to issue a refund request. They said that since the billing was through roku they couldnt issue it to me.  I already canceled the subscription through roku. I was thoroughly disappointed in their selection of shows and I simply will not be using the service. It seems impossible to get a refund. The fact that they charge for the entire year rather than by month is ridiculous. Where can I reach someone who will help me get my money back?

0 Kudos
1 REPLY 1
RokuKarla
Retired Moderator
‎08-20-2022 04:36 PM

Re: How do I get a refund for AMC

Hello @deannaschrock

Thanks for reaching out to the Roku community!

It may be more effective to seek assistance from our Billing team for account and billing issues. You can contact them here and then choose 'Account, payments & subscription'. They are the most qualified to assist you in this matter.

Thank you for your understanding and stay safe!


Regards,
Karla

0 Kudos