Accounts, Billing, & Orders

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Medussa
Level 7

How do I get a charge remove from my card

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i just sign up for the Disney subscription and they charged me twice. How do I remove the 6.99 after getting charge twice.

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RokuDanny-R
Roku Employee
Roku Employee

Re: How do I get a charge remove from my card

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@Medussa 

Thanks for the post.

Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: How do I get a charge remove from my card

Jump to solution

@Medussa 

Thanks for the post.

Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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