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woodeacres
Level 7

How do I find out my PIN Code

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I can't find my link code. The Roku stick has been setup for years and I wrote down the Link Code but it will not work. I need it to add channels to my T.V. Can someone help?

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RokuMary-F
Roku Employee
Roku Employee

Re: How do I find out my PIN Code

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Hi @Jodie1,

Thanks for posting in the Roku Community regarding your Roku PIN Code.

When you go into the account settings of your Roku device through Settings > System > About, are you using the same email that is shown? Once you verify the Roku account linked to your Roku device. We would recommend taking a look at our Support page for more information about how to update/change the Roku Pin code: How to create or update the PIN for your Roku account

For more details follow these steps:

  1. Go to my.roku.com from your computer or smartphone.
  2. If you are prompted, sign in to your Roku account.
  3. Under PIN Preference, select the Update button.
  4. Select your PIN preference from the three choices.
    • Always require a PIN to make purchases and to add items from the Channel Store.
    • Always require a PIN to make purchases.
    • A PIN is not required to make any purchase or add any item from the Channel Store.
  5. If you choose either of the first two choices and have not created a PIN, you will be prompted to enter a four-digit number in the PIN field and select the Verify PIN field for confirmation.
  6. If you already have a PIN, enter your PIN in the Verify PIN field.
  7. Select Save Changes and agree to the terms of service.
  • Notes:
    • Creating a PIN only affects the ability to purchase or add channels from the Roku Channel Store. It does not filter channels or block content from the Roku Channel Store.
    • Roku typically does not provide refunds for purchases made from the Roku Channel Store.

I hope this helps! I'll be here if you need anything else.

Many thanks,
Mary

 

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35 Replies
makaiguy
Level 21

Re: Link Code

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Are you referring to a PIN code you've set that must be entered when adding a channel?  You can set a new PIN and choose when it will be required by logging into your Roku account at my.roku.com and going to

https://my.roku.com/account/pin

 

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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damoncorologos
Level 7

Re: How do I find out my PIN Code

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How do I find out what my tiki pin # is

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Bernadett
Level 8

Re: Link Code

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They did not say pin code they said link code, link code is when you're not even on Roku at all and it has nothing to do with the internet Roku is having a problem obviously and so please figure out how to get me a link code in my email for heaven's sake, you're not even offering that to me on my TV with Roku streaming Stick, please send me a **bleep** link code already .ty

Martdram
Level 7

Where do I find my pin

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atc98092
Level 21

Re: Where do I find my pin

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If you haven't created one, there isn't one. You can create or change an existing PIN on the Roku user web site :https://my.roku.com and log into your account. 

Dan
Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Link Code

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@Bernadett 

Thanks for the post.

For clarification, the OP title states PIN code, but their description describes link code, in which @makaiguy was simply trying to address with what they thought was the issue.

In regards to your question about generating a link code, if you have not received a link code in your email address, we would recommend:
a) checking your spam folder in case the email was directed there
b) try sending the link code to an alternate email address (this email address doesn't have to be the same email as you Roku account

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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RokuDanny-R
Roku Employee
Roku Employee

Re: How do I find out my PIN Code

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@damoncorologos 

Thanks for the post.

For more information about your Roku device PIN, visit our Support page here: How do I create or update the PIN for my Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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mckenzie1
Level 7

Re: How do I find out my PIN Code

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i need a pin number to Activate my t.v

 

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mckenzie1
Level 7

Re: How do I find out my PIN Code

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