Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
HDMIGuy
Level 13

Re: How do I contact these people? Phone or chat

Jump to solution

When you login to your Roku account does the Paramount subscription appear?  If the subscription does not appear in your account you subscribed through someone else and Roku can not help you.  

0 Kudos
Strega
Level 16

Re: How do I contact these people? Phone or chat

Jump to solution

@elledgedr  Yellowstone Season 4 is on Paramount Network (not Paramount+) and peacock.  Roku wouldn't really have anything to say about that.

Traveler2
Level 7

Re: How do I contact these people? Phone or chat

Jump to solution

Is Roku still down?  

0 Kudos
Melissajua
Level 7

Re: How do I contact these people? Phone or chat

Jump to solution

I directives my roku account and cant get it back

0 Kudos
RokuMary-F
Roku Employee
Roku Employee

Re: How do I contact these people? Phone or chat

Jump to solution

Hi @Melissajua,

Thanks for posting in the Roku Community!

Can you please provide us with more specific information about the issue you are experiencing?
We would recommend taking a look at our Support page for a more helpful FAQ article that walks through the most common troubleshooting steps to assist you. Get started here: Official Roku Support | Roku Device Questions & Troubleshooting 

For account, billing, or order-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

With more detailed information, we will be able to assist you further.

Best regards,
Mary

0 Kudos