Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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moku1
Level 7

How do I change my email contact?

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How do I change my email contact? The one I started my account with is defunct- I can't retrieve a way to change my password and email, please help -they have no phone customer service. ~Mo

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RokuDanny-R
Roku Employee
Roku Employee

Re: How do I change my email contact?

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@moku1 

Thanks for the inquiry.

For account related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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atc98092
Level 21

Re: How do I change my email contact?

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Send a private message to @RokuDanny-R and he can assist. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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RokuDanny-R
Roku Employee
Roku Employee

Re: How do I change my email contact?

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@moku1 

Thanks for the inquiry.

For account related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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