Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Aeise
Level 7

How can I determine the region of my Roku account?

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From what I understand, the region where you originally create an account determines which channels you can see.  How can I check what region my account is located in? I created my account several years ago and don't remember where. I'd like to avoid recreating an account and resetting the device if I don't have to.

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RokuDanny-R
Roku Employee
Roku Employee

Re: How can I determine the region of my Roku account?

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@Aeise

Thanks for the inquiry.

For account related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: How can I determine the region of my Roku account?

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@Aeise

Thanks for the inquiry.

For account related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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