Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Help Needed to email support to return product

I've tried following the Contact Support drop down menus to return a product, but I'm not getting the Continue button on the last drop down. The notice at the top of the website says to email support for assistance, but I can't find the email address anywhere on the website or in the confirmation emails I received when I made the purchase.

Will someone please provide the support email address? Thank you.

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Roku Employee
Roku Employee

Re: Help Needed to email support to return product


Thanks for the inquiry.

For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, and select 'managing your order': They will be able further assist you.

For more information regarding returns, visit our Support page here: What is Roku's return policy?


Danny R.
Roku Forum Moderator
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