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Maryfoa
Level 7

Have good debit card and Roku won’t accept?????

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My debit card is fine and ROKU won’t take it, why

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RokuDanny-R
Roku Employee
Roku Employee

Re: Have good debit card and Roku won’t accept?????

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@Maryfoa 

Thanks for the inquiry.

For further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Have good debit card and Roku won’t accept?????

Jump to solution

@Maryfoa 

Thanks for the inquiry.

For further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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reb121
Level 7

Re: Have good debit card and Roku won’t accept?????

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I was entering the 3 numbers from the back of my visa debit card and now says card number is incorrect or wrong, and I've been using it lately with no problem. It does not save the 3 numbers on the back of the card now. help thanks

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Glenna1
Level 7

Re: Have good debit card and Roku won’t accept?????

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@Maryfoa wrote:

My debit card is fine and ROKU won’t take it, why


Why?


@Maryfoa wrote:

My debit card is fine and ROKU won’t take it, why


 

Glenna1
Level 7

Re: Have good debit card and Roku won’t accept?????

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Will not take my visa card


@Maryfoa wrote:

My debit card is fine and ROKU won’t take it, why


 

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