Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Has Roku lied to you about free trial?

I just recently clicked on a Fubo free trial option on my TV. I was then presented with three options. None of which stated they were not eligible for a free trial. I was immediately charged for the Elite option. After contacting Roku they stated the option I chose was not eligible for a free trial and will not refund the amount. This was not shown on their tv interface. If the same has happened to you. Post a reply. Then send this thread to your bank and dispute the charge.

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