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Level 7

HBO Max charges?

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I get hbomax free with directv because I have hbo why the charges 

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Roku Employee
Roku Employee

Re: HBO Max charges?

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@Lyric2 

Thanks for the post.

Did you accidentally sign up for a HBO Max subscription through Roku Pay? We highly recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see if you are subscribed to HBO Max through Roku.

For further assistance with your account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: HBO Max charges?

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@Lyric2 

Thanks for the post.

Did you accidentally sign up for a HBO Max subscription through Roku Pay? We highly recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see if you are subscribed to HBO Max through Roku.

For further assistance with your account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 7

Re: HBO Max charges?

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No 

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