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Mikeymoo1
Level 7

HBO Max Free Trial

I got the HBO Max free trial and 5 days ago all they will come up is Black history I called HBO Max and they said it's your problem I also have some charges that I'm not sure what they are if somebody could please get ahold of me and talk to me and let me know what's going on I would appreciate it [personal information removed]

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RokuDanny-R
Roku Employee
Roku Employee

Re: HBO Max Free Trial

@Mikeymoo1 

Thanks for the post.

Can you please provide clarification on the issue you are experiencing?

Did you sign up for the HBO Max Free Trial through the channel provider directly? If so, you will need to contact the channel provider for further assistance with your account. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach HBO support here: https://help.hbomax.com/

Thanks,
Danny

Danny R.
Roku Forum Moderator
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