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Jcmke
Level 7

Globe Telecom device?

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I got my Roku from Globe Telecom 2 days ago and I can only see 97 channels. How can I add more channels to my Roku? I only have Home, Settings, and  Streaming Channels, only these three.

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RokuTannerD
Level 19

Re: Roku very limited channels

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@Jcmke  Thanks for reaching out! Roku-powered devices sold by 3rd party TV/internet providers are managed entirely by each provider directly, including all channel availability and device support. For more help or any questions about your device, you'll want to contact that provider. You can reach Globe Telecom support here: https://www.globe.com.ph/contact-us.html

 

Thanks,

Tanner

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3 Replies
andyross
Level 16

Re: Roku very limited channels

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It's possible that is a customized Roku that will only work with channels offered by Globe Telecom.

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makaiguy
Level 21

Re: Roku very limited channels

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Globe Telecom is in the Philippines. Each channel determines in which areas it will be offered and supported. Most are limited by their agreements with the owners of the content they provide.
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RokuTannerD
Level 19

Re: Roku very limited channels

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@Jcmke  Thanks for reaching out! Roku-powered devices sold by 3rd party TV/internet providers are managed entirely by each provider directly, including all channel availability and device support. For more help or any questions about your device, you'll want to contact that provider. You can reach Globe Telecom support here: https://www.globe.com.ph/contact-us.html

 

Thanks,

Tanner

View solution in original post

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