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Jcmke
Level 7

Globe Telecom device?

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I got my Roku from Globe Telecom 2 days ago and I can only see 97 channels. How can I add more channels to my Roku? I only have Home, Settings, and  Streaming Channels, only these three.

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RokuTannerD
Level 19

Re: Roku very limited channels

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@Jcmke  Thanks for reaching out! Roku-powered devices sold by 3rd party TV/internet providers are managed entirely by each provider directly, including all channel availability and device support. For more help or any questions about your device, you'll want to contact that provider. You can reach Globe Telecom support here: https://www.globe.com.ph/contact-us.html

 

Thanks,

Tanner

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3 REPLIES 3\
andyross
Level 16

Re: Roku very limited channels

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It's possible that is a customized Roku that will only work with channels offered by Globe Telecom.

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makaiguy
Community Streaming Expert

Re: Roku very limited channels

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Globe Telecom is in the Philippines. Each channel determines in which areas it will be offered and supported. Most are limited by their agreements with the owners of the content they provide.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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RokuTannerD
Level 19

Re: Roku very limited channels

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@Jcmke  Thanks for reaching out! Roku-powered devices sold by 3rd party TV/internet providers are managed entirely by each provider directly, including all channel availability and device support. For more help or any questions about your device, you'll want to contact that provider. You can reach Globe Telecom support here: https://www.globe.com.ph/contact-us.html

 

Thanks,

Tanner

View solution in original post

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