Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 8

Re: Getting charged for a Hulu subscription I don't have

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same thing happened to me. After 2 days of poking around their website, I stumbled across a page with a live chat person. After an hour of chatting back and forth and sending a screen shot of my bank statement with the charges on it, they finally ended up reimbursing my money. I'm sorry I can't remember where I found that page, but it had a "live chat" button near the bottom of the page. Good luck. 

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