Accounts, Billing, & Orders

[Amanda23]

I don't have have a roku device and I keep getting billed trying to call you guys and nobody answers and I'm going through my bank to cancel 

[RokuDanny-R · Accepted solution]

@Amanda23 

Thanks for the inquiry. I'm sorry to hear about the experience—that's not what we aim for.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny