Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Community Manager
Community Manager

General Roku Account & Billing Overview

Please be aware that there is never a change to create a Roku account, activate a Roku device, or for customer support. See more information here.

For more information regarding keeping your Roku account secure please visit our support page.

Roku Account

A free Roku account is required to set up your streaming experience, and give you access to Roku services. This is required in order to link a device, set up channel subscriptions, purchase or rent content, etc. 

For more information about managing your Roku account including updating your personal account information, managing your channel subscriptions, PIN management, adding or removing a linked device, viewing your purchase history, and updating/changing your payment method, feel free to check out our support pages below:

What is a Roku Account?
How do I create a Roku® account?
How do I change the email address or password for my Roku account?
How do I access my Roku account if I forgot my email address or password?
How do I update or remove the payment method for my Roku account?
How do I create or update the PIN (Personal Identification Number) for my Roku account?

Tanner D.
Roku Community Manager
0 Kudos