Accounts, Billing, & Orders

[Sassylady]

Sling TV as well as HBO is offering a 30-day trial during this time they said nothing was supposed to be done did you get this why do I have to give my information in order to access this channel when they said do nothing this How can I get these channels for free

[RokuDanny-R]

@Sassylady 

Thanks for the inquiry.

We highly recommend reviewing the terms for any trial, prior to signing up.

For more information, we recommend reaching out HBO here: https://www.hbo.com/about/contact-us

Thanks,
Danny

[Rockstar12]

Crave has a free 30 subsription but Roku has charged me $9.99 on May 1, 2020. I have also contact Crave customer support who agreed to the free subscription and for a refund.

I would like the amount charged incorrectly refunded.

[RokuDanny-R]

@Rockstar12 

Thanks for the note.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

[Rockstar12]

Thank you for your assistance Juan. I have received the payment