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Smoove24
Level 7

Free Trail ended

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I was charged today without notification of a free trial ending. 6/17/20

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RokuDanny-R
Roku Employee
Roku Employee

Re: Free Trail ended

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@Smoove24 

Thanks for the post.

We highly recommend reviewing the terms for any trial, prior to signing up. 

If you need assistance with account or billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Free Trail ended

Jump to solution

@Smoove24 

Thanks for the post.

We highly recommend reviewing the terms for any trial, prior to signing up. 

If you need assistance with account or billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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