Hi,
I recently bought two Roku Streaming Sticks. I need the HDMI extender for both to be able to plug them into my TVs. I tried requesting the free HDMI extenders on https://my.roku.com/hdmi. However, every time I get a message that my serial numbers (for both units) are wrong. It is the number on the back of the Roku stick, clearly marked SN. I retyped it so many times, at the end I activated one of the units on my computer screen, registered the unit, and copied the serial number from the My Linked Devices page on my Roku account, and pasted it in the HDMI extender page and I yet again got the same message that my serial number is incorrect.
Any help/advise would be very appreciated.
"VJV" wrote:
Hi,
I recently bought two Roku Streaming Sticks. I need the HDMI extender for both to be able to plug them into my TVs. I tried requesting the free HDMI extenders on https://my.roku.com/hdmi. However, every time I get a message that my serial numbers (for both units) are wrong. It is the number on the back of the Roku stick, clearly marked SN. I retyped it so many times, at the end I activated one of the units on my computer screen, registered the unit, and copied the serial number from the My Linked Devices page on my Roku account, and pasted it in the HDMI extender page and I yet again got the same message that my serial number is incorrect.
Any help/advise would be very appreciated.