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Fraudonmycard
Level 7

Fraudulent use of my debit card. How do I reach customer service?

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I just found a few months of charges on my card.  I don't know who used it.  How can I reach customer service?

Thank you

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RokuDanny-R
Roku Employee
Roku Employee

Re: Fraudulent use of my debit card. How do I reach customer service?

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@Fraudonmycard 

Thanks for the post.

For billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Fraudulent use of my debit card. How do I reach customer service?

Jump to solution

@Fraudonmycard 

Thanks for the post.

For billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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