Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Fraudulent payment request

I keep getting an email stating Roku is trying to get a $64.99 payment from my Cash App. I have never ordered ANYTHING from Roku. I am trying to make sure when monies are deposited into my Cash App account that this bogus request doesn’t go through.

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Level 20

Re: Fraudulent payment request

It's most likely a scam that has nothing to do with Roku.  Does "Cash App" have any kind of customer service (unlike Roku, which has none)?  Maybe they can tell you who's really trying to get money out of you.

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