Tomorrow the Roku forum moderators will be online, and they can attempt to assist you. You could also send a private message (PM) to either @RokuTannerD or @RokuDanny-R with your personal information. Please don't post anything personal, like email addresses, name or address, here on the forum.
Hi,
Thanks for letting us know about the issue that you are experiencing.
Please send me a PM with your old Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.
Thanks,
Danny
[personal information removed] Acct#72105254 HELP DAN FORGOT PASSWORD
Thanks for the note.
I have passed along your information to our Support team. They will follow up and assist you.
Thanks,
Danny
Can you help me danny? Im having the same issue.
Hi @CharxChar69,
Thanks for reaching out to the Roku community!
Can you please provide us with more specific information about the issue you are experiencing?
You may also refer to this link: How do I access my Roku® account if I forgot my email address or password? | Official Roku Support
For account, billing, or order-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
Keep us posted and we'll continue assisting from there if needed.
Regards,
Mary