Accounts, Billing, & Orders

[Canfield95]

I do not have access to my university email any more and that is what I used to set up my account. I don’t remember my password so I can’t reset it without that email. Help.

[atc98092]

Tomorrow the Roku forum moderators will be online, and they can attempt to assist you. You could also send a private message (PM) to either @RokuTannerD or @RokuDanny-R with your personal information. Please don't post anything personal, like email addresses, name or address, here on the forum.

[RokuDanny-R]

Hi,

Thanks for letting us know about the issue that you are experiencing.

Please send me a PM with your old Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

Thanks,
Danny

[KR1]

[personal information removed] Acct#72105254 HELP DAN FORGOT PASSWORD

[RokuDanny-R]

@KR1 

Thanks for the note.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny