Accounts, Billing, & Orders

[Markc77]

How do I find out what email address is linked to my roku device?

I've had the account for years and forgotten what email addy I used,I wanted to add Discovery+ but can't sign in to add the channel.

I've gone to settings>system>about but where the email addy should be it says Now Account-Not Available.

I'm tempted to just cancel the whole lot and get a new device but thought I'd ask first.

[andyross]

You don't have to replace it. At worst, you would just need to do a factory reset and then link it to a new account.

[RokuDanny-R]

@Markc77 

Thanks for the post.

If you have forgotten your Roku account email address, we would recommend taking a look at the information provided by our Support page here: How do I access my Roku® account if I forgot my email address or password?

Thanks,
Danny

[renojim]

Is this a NOW TV box powered by Roku?  If so, you won't be able to link it to a Roku account.

[DBDukes]

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@Markc77 wrote:

How do I find out what email address is linked to my roku device?

I've had the account for years and forgotten what email addy I used,I wanted to add Discovery+ but can't sign in to add the channel.

I've gone to settings>system>about but where the email addy should be it says Now Account-Not Available.

I'm tempted to just cancel the whole lot and get a new device but thought I'd ask first.

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It says "Now Account?" Is this a Roku device? Or is it a Now TV device powered by Roku?