Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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BERGMANJEFF
Level 7

Fathers account

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Father has passed away

need to cancel his account subscription 

dont know his login info

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RokuDanny-R
Roku Employee
Roku Employee

Re: Fathers account

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@BERGMANJEFF 

Thanks for the post.

I'm sorry to hear about your loss. Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Fathers account

Jump to solution

@BERGMANJEFF 

Thanks for the post.

I'm sorry to hear about your loss. Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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