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otorrence34
Level 7

Entering new roku pin and can't subscribe

I need help. I reset my roku pin to subscribe to new channels & at my roku pay screen my pin is not working. What is the issue??

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makaiguy
Community Streaming Expert

Re: Entering new roku pin and can't subscribe

Settings > System > About

Is the email address shown the same one you use to log into your Roku account? 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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