Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Email change not allowed under my account, dont have access to old email

 
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Level 16

Re: Email change not allowed under my account, dont have access to old email

Thanks for the update.

If you have any further questions please include them in the body of your post.

Otherwise your update is quite fulfilling thank you.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Roku Employee
Roku Employee

Re: Email change not allowed under my account, dont have access to old email

@Li3 

Thanks for the inquiry.

Regarding the email that you are trying to change your Roku account to, have your already created a Roku account under that email before?

If you need assistance with changing your email address to your Roku account, visit our Support page here: How do I change the email address or password for my Roku account?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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