Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Double charged for Disney Plus

I have been charged for Disney Plus by both The Disney Company (6.99) and Roku (7.27) for multiple months. How do I get a refund?  

0 Kudos
1 Reply
Roku Employee
Roku Employee

Re: Double charged for Disney Plus


Thanks for the post.

Do you have a Disney+ subscription? How are you subscribed? Are you subscribed through Roku Pay or through the channel provider directly? From the sounds of it, it looks like you have two subcriptions.

Please keep us posted what you find out.


Danny R.
Roku Forum Moderator
0 Kudos