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Level 7

Double charged for Disney Plus

I have been charged for Disney Plus by both The Disney Company (6.99) and Roku (7.27) for multiple months. How do I get a refund?  

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Roku Employee
Roku Employee

Re: Double charged for Disney Plus

@klat0n 

Thanks for the post.

Do you have a Disney+ subscription? How are you subscribed? Are you subscribed through Roku Pay or through the channel provider directly? From the sounds of it, it looks like you have two subcriptions.

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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