Accounts, Billing, & Orders

[Bobby2020]

Do I need to pay for roku monthly or is this only for rent or subscription only if I get it. I heard to have roku is $29.99 a month to use roku ? I only have screensavers themes and free channels but no rental or subscription yet

[RokuDanny-R]

[title updated and post moved to appropriate board]

Hi,

Thanks for the inquiry.

No, you do not need to pay a monthly service subscription or monthly equipment rental fee for owning a Roku streaming player or Roku TV.

You may be charged a monthly subscription for services, or channels, available on the Roku Channel Store for content and services available with Premium Subscriptions on The Roku Channel. Some channels must also be purchased or require a paid subscription in order to watch.

For more information regarding monthly subscription or rental fees, please visit our Support page here: Will I be charged a monthly subscription or rental fees?

Thanks,
Danny

[cgtims3378]

Why do I get charged $50.30 monthly for Roku services?

Corrine Tims

[andyross]

Who is charging you? What is the name of the company on your credit card bill?

[Boz]

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@cgtims3378 wrote:

Why do I get charged $50.30 monthly for Roku services?

Corrine Tims

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I'm 99.9999% sure you are NOT "charged $50.30 monthly for Roku services" UNLESS you signed up for subscription services via your Roku account.

HAVE you signed up for subscription services via your Roku account?

You can check by going to https://my.roku.com/account/subscriptions and logging into your Roku account.

[RokuDanny-R]

@cgtims3378 

Thanks for the inquiry.

As mentioned by the other users, we would recommend logging into your Roku account online at my.roku.com and clicking Manage Your Subscriptions to see a list of current subscriptions through Roku Pay which you may be charged for.

Thanks,
Danny

[brownsugar21836]

Pay my bill 8.99 monthly

[RokuDanny-R]

@brownsugar21836 

Thanks for the post.

Can you please clarify the issue you are experiencing?

With more information we will be able to assist you further.

Thanks,
Danny