Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Bobby2020
Level 7

Do I have to pay for monthly use of Roku?

Do I need to pay for roku monthly or is this only for rent or subscription only if I get it. I heard to have roku is $29.99 a month to use roku ? I only have screensavers themes and free channels but no rental or subscription yet

7 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Do I have to pay for monthly use of Roku?

[title updated and post moved to appropriate board]

Hi,

Thanks for the inquiry.

No, you do not need to pay a monthly service subscription or monthly equipment rental fee for owning a Roku streaming player or Roku TV.

You may be charged a monthly subscription for services, or channels, available on the Roku Channel Store for content and services available with Premium Subscriptions on The Roku Channel. Some channels must also be purchased or require a paid subscription in order to watch.

For more information regarding monthly subscription or rental fees, please visit our Support page here: Will I be charged a monthly subscription or rental fees?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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cgtims3378
Level 7

Re: Do I have to pay for monthly use of Roku?

Why do I get charged $50.30 monthly for Roku services?

Corrine Tims

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andyross
Level 16

Re: Do I have to pay for monthly use of Roku?

Who is charging you? What is the name of the company on your credit card bill?

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Boz
Level 11

Re: Do I have to pay for monthly use of Roku?


@cgtims3378 wrote:

Why do I get charged $50.30 monthly for Roku services?

Corrine Tims


I'm 99.9999% sure you are NOT "charged $50.30 monthly for Roku services" UNLESS you signed up for subscription services via your Roku account.

HAVE you signed up for subscription services via your Roku account?

You can check by going to https://my.roku.com/account/subscriptions and logging into your Roku account.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Do I have to pay for monthly use of Roku?

@cgtims3378 

Thanks for the inquiry.

As mentioned by the other users, we would recommend logging into your Roku account online at my.roku.com and clicking Manage Your Subscriptions to see a list of current subscriptions through Roku Pay which you may be charged for.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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brownsugar21836
Level 7

Re: Do I have to pay for monthly use of Roku?

Pay my bill 8.99 monthly

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RokuDanny-R
Roku Employee
Roku Employee

Re: Do I have to pay for monthly use of Roku?

@brownsugar21836 

Thanks for the post.

Can you please clarify the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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